Terms of service

• Warranty will be started from the date of purchase of original GFC product.
• Warranty card will be filled by dealer/shop keeper properly with following information at the time of purchase.                            
  i. Customer Name & Contact No.                  
  ii. Product Model and Date of Purchase                           
  iii. Dealer Stamp & Signature.
•  Empty/Incomplete warranty card or tampered warranty card / smart sticker will not be accepted for any kind of warranty claim.
• Customer will have to present original warranty card to Service center/ ASC/ Service engineer for warranty claim.
• Along with original purchase slip. (photo copy required in additional)
• Warranty does not cover any fault or damage resulting from accident, attempted repair, mishandling or negligence on the part of customer.
• Warranty does not cover burning of motor due to seepage of water into the motor (except water proof ceiling fans)
• Warranty claim covers 1-time replacement of motor only.
• Plastic parts are not considered for warranty claim.
• Company provide kit replacement within 1 year (once only). (For AC/DC & Inverter fans)
• Warranty do not cover any replacement of plastic parts only motor & electronics P.C.B will be replaced.
• Company is not responsible for any accident or damages due to misuses of product. (Physical or financial)
• Company & customer agree to resolve any legal dispute in jurisdiction of court in Gujrat Only.  

• Protect the product from dust and make sure that earth wire is connected properly.
• Before you operate as it is necessary for your absolute safety.
• Faulty fan motors will be replaced from GFC authorized distributor/dealers.
• Customer required to physical check his product before purchasing, any brakeage/damage will not be covered under warranty. 
• Specially check heating element in the electric geyser before purchasing from shop.
• Do not switch on the geyser element without filling the water tank, as it burns the tank and element.
• Fan blades and plastic parts will not have covered under warranty.
• Warranty of spare parts other than motors are as per above mentions schedule.
• All other parts which are not mentioned above will be charged to customer as per tariff.
• Service Charges will be applied on the complaint where technician changes any part.
• Under warranty part are changed as per parts availably basis i-e (new/old/repaired)

A customer can call on GFC Help line # 0340-1111008 or send WhatsApp message on 0340-1111008 to register his/her complaint by providing his/her credentials, or visit GFC web site for automated complaint registration through our web portal /AI Chat Bot. Or contact us through email  Service@gfcfan.com. 

A walk-in-customer can directly visit on our nationwide service centers and to fix his/her GFC product.